Frequently Asked Questions
To help you plan your stay with us, we have put together some of the most frequently asked questions we receive from our guests. If you have a specific query not answered below, please contact us via email firstname.lastname@example.org and our friendly team will be more than happy to assist you.
Staying at Wilsford House
Can I book a room or the whole house?
What is included when we book Wilsford House?
How much privacy does Wilsford House enjoy?
Framed by significant trees, vineyards and the ridgeline of the distant hills, Wilsford House is ideal for those seeking to escape yet remains only a stone’s throw from everything the Barossa has to offer.
Is the accommodation quiet?
Do you cater for special dietary needs?
Yes, subject to availability. Please notify us at time of booking with your requirements and we will endeavour to cater to the best of our abilities.
Is Wilsford House serviced daily?
Do you accept 1 night stays?
Can I invite friends to the property?
What happens if I need to cancel or change my dates?
Full payment is required at the time of booking. Cancellations outside of the 30 days before your stay will incur a $300 cancellation fee. Your booking payment will be refunded less this $300 amount.
This fee is waived if you move your booking date (subject to availability), however after one complimentary date move no further changes can be made and a subsequent change or cancellation will forfeit the entire booking cost. A booking date can be moved only once.
Cancellations within 30 days before your stay will forfeit any refund.
Travel insurance is strongly recommended for all bookings to provide adequate protection against unforeseen circumstances and cancellation of travel.
What is the check-in procedure?
Do you accommodate children?
Yes, we welcome children of all ages.
Please note that children occupying a bed are counted towards the total guests allowed to stay at Wilsford House (total 6 guests).
Infants are not included in the headcount and one complimentary highchair and cot is available for use during your stay.
Can I drop off my luggage prior to 2pm?
How far are you from the nearest town?
Is there a supermarket close by?
Yes. The Lyndoch Friendly Grocer is a short 15-minute walk. They have a great selection of local Barossan produce and are open 7 days a week.
Phone: (08) 8524 4217
Are you pet friendly?
May I smoke on the property?
Is there internet access and mobile phone coverage?
Can I purchase a gift certificate?
Yes, of course. Please contact us and we can create a gift certificate based on your needs.
Transfers, Tours, Bike Hire & Dining
Do you offer a Conceirge service?
We have a knowledgeable team who know so much about the Barossa Valley and look forward to assisting you with your queries. Contact us and we will be able to either point you in the right direction email@example.com
Do you offer airport transfers?
Is there a taxi service in the Barossa?
Barossa Taxis – 0411 150 850
Barossa Cabs – 0400 631 631
Gawler Taxis – (08) 8523 1366
How far are you from the nearest restaurant?
With over 150 wineries and 80 cellar doors, as well as the finest local produce, gourmet delights, bustling café culture and exquisite fine dining – is it any wonder that the Barossa is a mecca for food lovers and wine enthusiasts.
Is there a winery close by?
There are over 80 cellar doors to choose from in our region. If you are in Tanunda, why not pop in and enjoy a wine tasting, coffee or a platter at Underground Barossa – home to our Burge family wine brands Corryton Burge, Barossa Boy Wines and Amelia Burge Wine
Can we get around by bike?
Yes most definitely. Wilsford House is situated next to a major bike trail that runs from Gawler to Tanunda. If you wish to hire bikes or undertake a hosted bike tour, contact Louis and the friendly team at Barossa Bike Hire. They will happily drop your bikes to Wilsford House and offer hosted and self-hosted tours through the Barossa region. They are also known to help out when you can’t carry your wine and drop it back to you from your cellar door visits during the day.