Wilsford House Policies
Please familiarise yourself with our Wilsford House policies, to ensure that all of our guests have a comfortable stay.
Check In & Check Out Times
Infants & Children
Smoking inside of Wilsford House and on its grounds is prohibited. Cleaning fees will apply if this condition is breached. Wilsford House is a smoke free property.
While we love our furry friends, we regret that we do not allow pets..
Cancellations and Changes
Full payment is required at the time of booking. Cancellations with more than 30 days notice before arrival: all monies will be refunded minus a 20% cancellation fee. This cancellation fee will be waived if you move your booking to an available date. Note: Only one complimentary date change can be made after the original booking.
Cancellation and/or amendments within 30 days of arrival will forfeit all monies paid. Travel insurance is strongly recommended for all bookings to provide adequate protection against unforeseen circumstances and cancellation of travel.
Travel insurance is strongly recommended for all bookings to provide adequate protection against unforeseen circumstances and cancellation of travel.
We accept credit card payment via phone and online payments with Visa and Mastercard only, we are unable to process cash or direct bank transfer.
If you fail to check-in by midnight on your scheduled arrival day, we will consider that as a no show. There are no refunds for no shows.
For safety reasons, our maintenance staff reserve the right to enter the property at any time to repair any fault.
Loss of Keys will incur a $50.00 replacement charge.
You acknowledge that we do not accept liability for any injury, damage, loss, additional expenses and disruptions due to electrical storms, bushfires or other acts of God caused directly or indirectly by events, which are beyond our control and agree not to make any claim in relation thereto.
You agree that regardless of your length of stay there is no tenancy or other rights created under any Landlord or Tenant laws and there are no such laws that apply to your stay.